Shipping Policy

Last Updated: 2-20-2025

At ChicChic Nails, we partner with global artisans and logistics experts to deliver your nail artistry worldwide.


1. Processing Time

🕒 1-2 Business Days

  • Custom designs require +1-3 days for handcrafting
  • Track your order status via Order Lookup

2. Shipping Options & Costs

DestinationServiceCostDelivery TimeTracking
USAStandard$07-12 Days✅ Yes
Priority$6.995-8 Days✅ Yes
EU/UKStandard€08-15 Days✅ Yes
Priority€6.996-10 Days✅ Yes
InternationalGlobal Saver$12.9910-18 Days✅ Yes

Free shipping on orders over $50


3. International Shipping

🌍 Key Points:

  • Customs forms marked as “Nail Art Accessories
  • Duties/VAT prepaid for EU/UK via IOSS

4. Order Tracking

🔍 Logistics Hubtrack.yourbrand.com


5. Shipping Delays

⚠️ Potential Causes:

  • Customs inspections (avg. +2 days)
  • Extreme weather conditions
  • High-volume seasons (Black Friday/Christmas)

Our Promise:

  • Proactive delay notifications via email
  • Free expedited shipping on next order if delay >7 days

6. Lost Packages

🔍 Resolution Process:

  1. File claim within 21 days of shipment date
  2. Provide customs documentation (if int’l)
  3. Choose: Reshipment (free) or Refund (minus shipping)

8. Contact Information

📧 support@chicchicnails.com

Free Worldwide shipping

On all orders above $50

Easy 14 days returns

14 days money back guarantee

Eco Nail Art

Eco-Friendly & Cruelty-Free Materials Only

 
100% Secure Checkout

PayPal / MasterCard / Visa

What Our Clients Say
10 reviews